Quickstart

Community Directory

If you have never used CommunityCloud before, the best way to start is to join any of the many communities CommunityCloud is hosting. Browse the community directory and click on ‘Join’ button to join any of the listed communities.

Joining a Community

When you click on a ‘join’ button to join a community, fill out the registration form. The most important field to enter is your email address – please make sure you get ti right, as this will be your login name, and all communication from and to CommunityCloud will depend on this email address. Fill in any other fields marked as mandatory.

Once you submit your registration form, CommunityCloud will send a notification to community leaders for preview and approval. Once your request is approved, you will receive an email confirmation message to the email address you specified in your registration form. Click on the link in that message to complete your registration by defining the password you will use to log in into CommunityCloud.

Once you complete the registration, you can log in into CommunityCloud every time via the login page. Use your email address as the user name.

Logging In

To log in to CommunityCloud web site type your email address as a user name and your password and click on the ‘login’ button.

Tick Remember Me box to have your browser remember your user name and password and log you in automatically every time you visit CommunityCloud web pages.

If you forgot your password, click on forgot password? and enter your email address and you will shortly receive an email with a link thorugh which you can set a new password. If you do not receive the email within a few minutes, try a few more times. If your email does not arrive even after multiple attempts, please contact support.

Remember Me will only work on the computer and the browser you used when you ticked the checkbox. You will have to repeat this on every computer you are using if you wish to avoid loggin in every time.

WARNING: Do NOT tick this checkbox if you are using someone else’s computer or are working from a public work station, such as an internet caffe. If you accidentally ticked this box, click on Logout button once you are in the application.

Navigating Communities

Once logged in, click on ‘My communities’ menu in the toolbar to show a list of all communities you are a member of. Communities are sorted alphabetically within a hierarchy. Click on any of the links to visit a community. If you are a leader of at least one community, click on the view all communities link on the bottom of the community menu to open a list of communities you can administer, but are not currently actively participating in.